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What is the ThreatSense.Net Early Warning System?

The ThreatSense.Net Early Warning System transmits newfound infiltrations from your computer directly to the malware experts at ESET. These experts analyze and process the information, then add it to to the virus signature databases issued by ESET. The Early Warning System results in faster reactions to malware and a greater awareness of emerging threats. Your participation in this system is optional. You can activate the Early Warning System during or after installation of your ESET product. If you decide to turn this feature off, the functionality of your ESET product will not be affected.

When the Early Warning System is activated, it will send statistical information about new infiltrations to ESET labs for thorough analysis. The analysis of these infiltrations helps ESET increase the detection capability of the ESET scanning engine.

The Early Warning System will only send information related to a new infiltration. The submitted information contains a sample or copy of the file in which the infiltration has been found, the directory name, name of the file, date and time of detection, how the infiltration reached your computer and operating system information. The submission is anonymous and does not contain any of your personal data (unless the files submitted for analysis include them).


Your information is not shared

It is our strict policy not to store, distribute or maintain any of the information about you or your computer that is sent to our labs. Our purpose in gathering the information is simply to provide the best defense possible against new, unknown security threats.


By default, your ESET product will prompt you for permission before submitting any suspicious file to the ESET lab for analysis. To protect your privacy, infiltrations found in files with certain extensions (for example, .doc or .xls) are never submitted. If there are other file extensions you specifically wish to avoid sending, these can also be added to the no-send list. We hope that you will help us to continue providing superior protection by using the Early Warning System technology. To access and configure the ThreatSense.Net Early Warning System settings, follow the steps below:

  1. Open ESET Smart Security or ESET NOD32 Antivirus. How do I open my ESET product?

  2. Press the F5 key to access the Advanced setup window. In the Advanced setup window, click Tools → ThreatSense.Net.

  3. Select the check box next to Enable ThreatSense.Net Early Warning System to activate the Early Warning System and allow submission of statistical information about new malware. Click Advanced setup to open a new dialog box containing the ThreatSense.Net Early Warning System settings.

To learn more about the ThreatSense.Net Early Warning System, including settings and configuration options, please refer to the user guide for your ESET product.

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