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Which version (32-bit or 64-bit) of my ESET home product should I download?

Issue

  • You receive the error message “This installation package is not supported by this processor type”

  • ESET Customer Care has directed you to this article to learn whether your system is 32-bit or 64-bit

I am a business user
 

Details

If you do not have your License Key or Username and Password, visit our lost license page to retrieve them. Your active (non-expired) ESET license includes both the 32-bit and 64-bit versions of your ESET product.

Solution

To download an earlier version of your ESET product:

The download links below will direct you to the latest versions of ESET Windows home products. To download an earlier version, see How do I download and install older versions of ESET products?

Windows XP

ESET Windows home products version 10 do not support Windows XP. 

  1. Click Start, right-click My Computer and select Properties from the context menu.
     
  2. Look for the System section of the properties window. (View screenshot)
     
  3. If you are running Microsoft XP SP3, you can install version 9 of your product from the following Knowledgebase article: How do I download and install older versions of ESET products?

   

 Windows 7 or Windows Vista

  1. Click Start, right-click Computer and select Properties from the context menu.
     
  2. Look for the System type section of the properties window. (View screenshot)
     
  3. Click the appropriate link for your system in the table below   

 

 Windows 10

  1. Press the windows key, click Settings and then click System. 
     
  2. Click About and look for the System type section.
     
  3. Click the appropriate link for your system in the table below.
     

 Windows 8

  1. Press the Windows key + C, click Settings and then click PC info.
     
  2. Look for the System type section of the properties window.
     
  3. Click the appropriate link for your system in the table below.
              

64-bit Download 32-bit Download
ESET Smart Security Premium ESET Smart Security Premium
ESET Smart Security ESET Smart Security
ESET Internet Security ESET Internet Security
ESET NOD32 Antivirus ESET NOD32 Antivirus

 


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