[KB7921] Disable Windows Security Center alerts in ESET PROTECT On-Prem

Issue

  • Client workstation protection status is red or yellow in the ESET PROTECT Web Console due to a Windows Security Center alert

Solution

ESET PROTECT User Permissions

This article assumes that your ESET PROTECT On-Prem user has the correct access rights and permissions to perform the tasks below.

If you are still using the default Administrator user, or you are unable to perform the tasks below (the option is unavailable), see the following article to create a second administrator user with all access rights (you only need to do this once):

A user must have the following permissions for the group that contains the modified object:

Functionality Read Use Write
Policies

A user must have the following permissions for each affected object:

Functionality Read Use Write
Groups & Computers

After these permissions are in place, follow the steps below.

  1. Open ESET PROTECT On-Prem in your web browser and log in.

  2. Click Policies, select the Built-in policy, then select the name of the policy you want to modify.

  3. Click Actions Edit (you can also create a new policy)

 
Figure 1-1
  1. Click Settings. If you are creating a new policy, select ESET Management Agent from the drop-down menu.
Figure 1-2
  1. Expand Advanced Settings and click the toggle next to the alerts you want to disable to disable it (in this example, Report if operating system is not up-to-date is disabled). Click Finish. The client workstations assigned to this policy will receive this setting the next time they check into ESET PROTECT On-Prem.
Disable Windows Update notifications to stop all notifications

The steps above will disable Windows Security Center alerts. However, clients with ESET endpoint solutions installed will still receive notifications about Windows Updates. You can disable these notifications to stop all notifications from Windows.

Figure 1-3