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Activate ESET business products using ESET Remote Administrator (6.x)

Issue

  • Activate ESET products installed on your endpoints or server using a task in ESET Remote Administrator
     
  • This task can be used to activate all common ESET Remote Administrator components including ESET Shared Local Cache and ESET Mobile Device manager

Solution

Prerequisites:

If you do not use ESET Remote Administrator to manage your network

Perform these steps on individual client workstations.

Activate ESET products using the ERA Web Console:

Permissions changes in ESET Remote administrator 6.5 and later

Before proceeding, please note important changes to user access rights and permissions in the latest versions of ESET Remote Administrator.

View Permissions Changes
  • Each user has a home group and each user can be assigned multiple permission sets. All objects created by a user are assigned to the home group of that user. The administrator user profile automatically belongs to the All home group, which contains all other groups as children, granting the administrator full control of all objects.
  • The term "objects" refers to computers, devices, templates, policies, tasks, notifications and reports, all of which are always located in a static group.
  • If a user has access to a given group, that user has the same level of access to child groups of that group. The administrator has full access to all groups.
  • Permissions sets allow you to configure access for a specific group and define actions that can be performed with specific objects in that group.

See our Online Help topic for more information on permissions in ERA 6.5

 

A user must have the following permissions for each affected object:

Functionality Read Use Write
Groups & Computers

A user must have the following permissions for their home group:

Functionality Read Use Write
Product Activation (under Client Tasks)

Once these permissions are in place, follow the steps bellow.

Video tutorial

  1. Open ESET Remote Administrator Web Console (ERA Web Console) in your web browser and log in. How do I open ERA Web Console?

  2. Click Admin Client Tasks → All Tasks → ESET Security Product → Product Activation and click New.

    Figure 1-1
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  3. Type a task name into the Name field.

    Figure 1-2
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  4. Expand the Settings section and click <Choose ESET License>.

    Figure 1-3
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  5. Select a valid license from the repository and click OKClick here for instructions to add licenses in ESET Remote Administrator.

    Figure 1-4
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  6. Click Finish.

    ESET Remote Administrator version 6.2.11 and earlier: 

    Adding targets is done during task creation (for example, after adding a new task and giving it a Name, click Target to add groups or clients to the task).

     

  7. Create a trigger and add target computers or groups to execute your Product Activation task.

  8. To check the status of the task, click the appropriate task name and select Show Details from the context menu.

    Figure 1-5
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  9. Click the Executions tab and verify the status of your task in the Status column.

    Figure 1-6
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Activate ESET products on individual client computers:

Typically, ESET Endpoint products are activated during installation. To activate your product after installation, follow the steps below:

  1. Open ESET Endpoint Security or ESET Endpoint Antivirus. How do I open my ESET product?
     
  2. Click Activate product in the main program window (alternatively, you can click Update Activate product, or Help And SupportActivate product).

    Figure 2-1
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  3. Enter your ESET-issued License Key into the License Key field and click Activate.

    Where is my license key?

    Your License Key was sent to you in an email after you purchased your ESET license.

    Figure 2-2
     

  4. After a successful activation, click Done.

    Figure 2-3
     


 


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