[KB3468] Unable to run ESET Live installer from the "Downloads" folder

Issue

  • Installation of ESET ends prematurely because the Downloads folder does not have sufficient privileges.

To allow your ESET installer file to run, create a new folder and move your ESET installer file there before attempting installation. See below for step-by-step instructions.

Details

This issue can be caused by Windows Data Execution Prevention (DEP). For more information about Windows DEP settings, visit the following Microsoft Knowledge Base articles:

 

Solution

  1. Click Start → Computer and then click Downloads in the Favorites sidebar (see Figure 1-1).
     
  2. Right-click your ESET installer file and select Copy from the context menu.

Figure 1-1
Click the image to view larger in new window

  1. Click Start → Computer and then double-click Local Disk (C:) (or the directory for your default storage drive).
     
  2. Right-click and select New Folder from the context menu. Give your new folder a name, for example "ESET installer".

Figure 1-2
Click the image to view larger in new window

  1. Open your new folder, right-click and select Paste from the context menu.

Figure 1-3

  1. Double-click the installer file to begin installation. You should no longer experience permissions issues.