Home article search

How do I Download and Install ESET Smart Security?

Issue

  • Download, install and activate ESET Smart Security using ESET Live Installer
  • Download, install and activate ESET Smart Security using a CD

I have a 3-computer pack

Solution

Installing offline? Need a previous version? Click here.

Video tutorial

 

I. Uninstall other antivirus software

You must uninstall any previously installed antivirus software from your system before installing your ESET product (uninstallers for common antivirus software). When you are finished, continue to part II to install your product.

II. Download the ESET Live Installer or insert CD

If you have a CD, insert the CD into your computer (if the installation does not begin automatically, click Start → Computer and double-click the ESET disc icon) and proceed to part II. If you do not have a functioning CD drive, follow the steps below to download your product:

  1. North American customers: Download ESET Live Installer

    Customers outside of North America: Download ESET Live Installer
     
  2. Click Save when prompted and save the file to a newly created folder (once the download has completed, you may be prompted to click Run and begin the installation process. Do not install from folders like Downloads, Temp or Desktop. If the installer does not run automatically, navigate to a newly created folder or wherever you saved the downloaded file and double-click it to open). When you are ready, continue to part III.

III. Install ESET Smart Security

  1. In the Install ESET Security screen, click Continue.

Figure 1-1
Click the image to view larger in new window

  1. Click I Accept.

Figure 1-2
Click the image to view larger in new window

  1. Select the check box next to Enable ESET LiveGrid feedback system (recommended). In the Detection of Potentially Unwanted Applications section, select your preferred option (see What is a potentially unwanted application?) and click Install.

Figure 1-3
Click the image to view larger in new window

  1. Click Done to exit the Installation Wizard.

Figure 1-4
Click the image to view larger in new window

  1. The Product activation window will open automatically. Type or copy/paste your License Key into the blank field and click Activate. If you have a CD, type your Activation Key (printed on the label) into the blank field. Be sure to include hypens. I don't have my License Key.

    If you are upgrading from an existing installation

    If ESET was previously installed and activated, the license settings will transfer automatically.

    Video tutorial

Figure 1-5
Click the image to view larger in new window

  1. If you entered your credentials correctly, you will see the Activation successful screen. Click Done to complete your activation. If you have a CD and used an Activation Key to activate, you will see a registration screen. Complete all relevant fields and click Activate → Done.

Figure 1-6
Click the image to view larger in new window

  1. In the Network connection found window, click Home or office network.

Figure 1-7
Click the image to view larger in new window

  1. In the ESET Anti-Theft screen, click Create new account (if you already have an account, use your my.eset.com email address and password to login). If the window does not appear automatically, click Setup → Security tools and then click the slider next to Anti-Theft  

Figure 1-8
Click the image to view larger in new window

  1. Type a name for your device into the Device name field and click Next.

Figure 1-9
Click the image to view larger in new window

  1. Click Create new account online.



    Figure 1-10
    Click the image to view larger in new window

  1. Fill in the required fields and click Create new my.eset.com account.

    Figure 1-11

  1. After you complete the registration, you will be able to log in to my.eset.com at any time to manage your device(s). For more information about ESET Anti-Theft, see the following Knowledgebase articles: 

    How do I set up ESET Anti-Theft? 
    How do I resolve an Anti-Theft optimization warning is ESET Smart Security?


Rate this article:

We cannot respond to feedback from this form. Requests for assistance should be submitted through your normal support channel.