How do I locate my ESET Username in the program settings to contact Customer Care?
- Locate your ESET Username in the program settings of your product in order to request assistance from ESET Customer Care
Open ESET Smart Security or ESET NOD32 Antivirus. How do I open my ESET product?
Press Ctrl + U on your keyboard to open the details window.
Version 9 and later:
- In the Details for Customer Care window, click Copy.
- Close the Details for Customer Care window and return to the main program window. Your can now paste (Ctrl + V on your keyboard) your license and product details into a Customer Care Support Request Form.
Version 8 and earlier:
In the License details window, highlight your Username, right-click it and then select Copy from the context menu.
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- Close the License details window and return to the main program window. Your Username can now be pasted (Ctrl + V on your keyboard) into a Customer Care Support Request Form.