[KB2713] Uninstall or reinstall ESET Mobile Security for Android

Issue

Solution

Windows users | Mac users

Uninstall ESET Mobile Security for Android

  1. Open ESET Mobile Security for Android.

  2. Tap in the top left corner of the screen to bring up the context menu and tap Settings.

    Figure 1-1
  3. Tap Uninstall.

    Figure 1-2
  4. Tap Uninstall.

    Figure 1-3
  5. Tap OK to confirm. ESET Mobile Security will complete uninstallation.

    Figure 1-4

Reinstall ESET Mobile Security

Integrate your ESET product with ESET HOME

A new feature connecting ESET Global eStore and ESET HOME enables you to manage your subscription right after purchase by logging in to your ESET HOME account.

You can download and install the ESET home product, which will already be activated with the purchased subscription.

Download and integrate your ESET security product with ESET HOME

Review the illustrated installation process for ESET Mobile Security for Android.

To reinstall ESET Mobile Security for Android after a factory reset/data wipe of your mobile device, follow the instructions to install from:

If your Activation key is not associated with your email address, activate ESET Mobile Security for Android after the installation.

Set up your premium features after you have installed and activated ESET Mobile Security for Android.


Alternative uninstall method

Use this method if you cannot open ESET Mobile Security for Android or if you have an earlier version that does not offer the Uninstall option:

  1. Open the Android settings and tap Security.

  2. Tap Device admin apps.

  3. Tap the toggle next to ESET Mobile Security to remove ESET Mobile Security as a device administrator. Navigate back to Android settings.

  4. From the Android settings, tap Apps. Tap ESET Mobile Security and tap Uninstall.

  5. Follow the instructions to download and install ESET Mobile Security for Android.