Solution
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What is ESET Mail Security for Microsoft Exchange Server (EMSX)?
EMSX is an integrated solution that protects mail servers and users' mailboxes from various types of malicious content, including email attachments infected by worms or trojans, documents containing harmful scripts, phishing schemes and spam. EMSX provides four types of protection: Antivirus, Antispam, Anti-Phishing and Rules.For more information on EMSX, visit ESET Mail Security for Microsoft Exchange Server.
Known issues for the latest version of ESET business products
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What are the key new features and benefits of EMSX?
- ESET LiveGuard Advanced (formerly ESET Dynamic Threat Defense)
- ESET Inspect On-Prem support
- ESET RMM
- Machine learning protection
- Synchronization of Local mail quarantine over ESET Cluster
- Sender Spoofing protection
For more information on EMSX's key features, visit the following article.
For more information on what's new in EMSX, visit the following article.
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Is there a change in pricing between earlier versions and EMSX?
There is no change in pricing. -
How do I upgrade from an earlier version to EMSX and is there an upgrade fee?
An existing customer of an earlier EMSX version can upgrade to the latest EMSX for free.Upgrade ESET Mail Security for Microsoft Exchange Server to the latest version
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Can I install EMSX on Microsoft Exchange Server 2013?
Yes. However, you must install ESET Mail Security on a system running Microsoft Exchange 2013 with the Mailbox server role. The Client Access server role is not supported by ESET Mail Security. -
How many licenses have been used by EMSX?
Determine the number of licenses that have been used by EMSX -
I installed EMSX and my antispam module will not activate
You must request a new license file. Visit the Lost License page and type your product username or the email address used to purchase the license. You may also contact your ESET representative. -
Which versions of Microsoft Exchange Server and which operating systems are supported for EMSX?
See the Online Help topic to view the system requirements for the latest version of EMSX. - I am running two Exchange Servers, one primary server with transport roles, and a secondary server as a mail store. Do I need EMSX installed on both?
Yes. In general, it is recommended to install EMSX if there is an Exchange Server running on the machine.EMSX offers two types of protection, one on the Transport Layer (Server 1 with transport role) and one on the database level (Server 2 based on VSAPI). On VSAPI, only antivirus protection is offered. The advantage of this functionality is that email messages stored on the mailbox server are always scanned with the newest antivirus database, on read, and also periodically if background scanning is enabled. On the first server, they are scanned only upon arrival (this is where antispam occurs).
With our licensing, users purchase protection for a certain number of mailboxes, and you can install it on all servers within your site (both Mailbox/Edge/Hub).
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Is EMSX available in multiple languages?
Localized builds are available from the Select language drop-down menu on the EMSX Download page. -
Is there an in-product quarantine for spam in EMSX?
Yes. EMSX now features a local Quarantine management interface. -
Can I run ESET Mail Security for Microsoft Exchange Server and another third-party spam blocker?
Although running multiple antispam solutions simultaneously is possible, we recommend disabling other antispam software. The two or more programs will not communicate, resulting in multiple spam databases. - Does EMSX have Vulnerability & Patch Management capability?
Yes, version 11 and later have Vulnerability & Patch Management capability. See the Online Help topic for more information on Vulnerability & Patch Management.
