Automatic system startup scan runs slowly or hangs
This article applies to the following products:
- ESET NOD32 Antivirus
- ESET Internet Security
- ESET Smart Security
- ESET Smart Security Premium
By default, your ESET product will scan programs and memory at startup to protect your system from malware that attacks system memory used in the startup process. If your system startup scan is taking an unusually long time to complete, you may have conflicting programs set to run at startup.
Follow the steps below to edit your automatic system startup file check settings to keep startup scan times low:
Open your Windows ESET product. How do I open my ESET product?
- Click Tools → More tools.
- Click Scheduler.
- Select the Automatic startup file check task that shows User logon... in the Launch time column and then click Edit.
- Click Next four times to bring up the Task details dialog. Select When idle from the Scan priority drop-down menu and then click Finish. Your system will now run the startup scan only when the CPU is idle.
If you continue to experience slow startup scans, submit a SysInspector log to ESET Customer Care.