How do I renew my license?

Problém

  • Your ESET-issued license has expired
  • Enroll in Auto-renewal before your license expires
  • You are having difficult renewing your license

Are you a North American customer? Click here.

Riešenie

Enable Automatic ESET product renewals

Select the check box to enroll in ESET Auto-renewal. Be sure to create an account with the same email you used to register your ESET product. Visit My acount to enable Auto-renewal prior to your renewal interval.

Renew your ESET license

The renewal process is different based on the country in which you bought your ESET license.

  1. Visit your local Renewals page, or select your language from the right sidebar of this article for appropriate instructions.
     
  2. Follow the instructions on the website opened in your browser window.

Still unable to renew your license?

If you are still unable to renew after following the instructions in this article, contact your local ESET partner for assistance.




Renew your ESET license (North American customers)

Before proceeding

  • You can renew your ESET home product license up to 60 days before your license expires, or up to 60 days after. To renew your license, follow the steps below or contact ESET Sales Support at United States: 866-343-3738, option 2 (Monday – Friday, 6:00 a.m. – 6:00 p.m., PST).
     
  • You will need your ESET-issued Username and/or License Key. Where can I find these?
  1. Visit our Renewals page.

  2. Enter your ESET-issued Username or License Key into the blank field and click Submit.

    Figure 1-1
    Click the image to view larger in new window

  3. Select your preferred renewal option (for example, 1 Year) and click Add To Cart.

    Figure 1-2
    Click the image to view larger in new window

  4. Submit and confirm your order to complete the checkout process.

  5. After your purchase is complete, you will receive an email from ESET containing your Username, Password and License Key. Be sure to keep this important email for your records.



Special cases / troubleshooting

Still unable to renew your license?

If you are still unable to renew after following the instructions in this article, contact our Sales department directly at:

  • United States: 866-343-3738, option 2 (Monday – Friday, 6:00 a.m. – 6:00 p.m., PST)

 


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