[KB217] Windows Security Center is not detecting my Windows ESET product

Solution

If Windows Security Center is not detecting your Windows ESET security product, please follow the steps below:

  1. Click Start → All Programs Accessories. Right-click Command Prompt and select Run as administrator from the context menu.
    • Windows 8 users: Press the Windows key + Q to open an app search and type cmd into the Search field. Right-click the cmd application when it appears in results and select Run as administrator from the context menu.
       
  2. In the command prompt window, type NET STOP WINMGMT /Y and press ENTER.
     
  3. Type REN %WINDIR%\SYSTEM32\WBEM\REPOSITORY REP.OLD and press ENTER.
     
  4. Type EXIT and press ENTER to close the window.
     
  5. Restart the system. Windows should start normally, but you may be prompted to restart the system once more to complete the changes caused by resetting the core repository. You may also need to restart once more if Windows Security Center still does not detect your ESET product.

NOTE:

Windows Vista and Windows 7 users may receive User Account Control (UAC) messages. If prompted, click Continue in Windows Vista or Yes in Windows 7.