Why am I repeatedly prompted by ESET Smart Security or ESET NOD32 Antivirus for my Username and Password?

KB Solution ID: KB2163 |Last Revised: October 5, 2015

If your ESET-issued Username and Password are not correctly entered into your product, you will be prompted to enter them every time ESET checks for the latest virus signature database update. ESET Smart Security and ESET NOD32 Antivirus check every hour for new updates, and are updated at least once a day with new virus definitions and occasional program component upgrades. For instructions on how to enter your Username and Password, visit the the Knowledgebase article below:

Rate this article:
We cannot respond to feedback from this form. Requests for assistance should be submitted through your normal support channel.