Cannot install ESET Cyber Security and ESET Cyber Security Pro on macOS 10.12 (Sierra)

If you are trying to install ESET Cyber Security/ESET Cyber Security Pro on macOS 10.12 (Sierra) but the installation file (for example, eset_cybersecurity_en_.dmg) will not open, follow the instructions below. 

  1. Open the ESET install package in your Downloads folder or the default folder set by your browser. 

Figure 1-1

  1. Right-click (or control + click) the ESET icon "Install ESET Cyber Security Pro". 
  2. Click Show Original.

Figure 1-2

  1. In the Resources folder, double-click Installer.pkg.

Figure 1-3

  1. Continue the installation process by following the prompts in the Installation Wizard.
  2. When the Installation was successful screen displays, click Close.

Activate your product after installation

After installation is complete, the activation window will open automatically. In the License Key field, type or copy/paste your License Key and click Activate. Be sure to include hyphens.

If the activation window does not open automatically, in the menu bar, click the  or  icon in the menu bar. Select Open ESET Cyber Security or ESET Cyber Security Pro and click Activate.