How do I use the ESET Specialized Cleaner?
The Specialized Cleaner, available in ESET Smart Security and ESET NOD32 Antivirus version 7 and later, removes the following malware (more types are to be added in future releases):
Antivirus vendors provide stand-alone tools (cleaners) to help users remove particularly resilient malware. ESET has combined commonly used cleaners for the most prevalent threats into one solution that will be available with the new generation of ESET products for user convenience.
The ESET Specialized Cleaner is available directly from ESET NOD32 Antivirus and ESET Smart Security version 7 and later.
ESET Specialized cleaner logs are available from the following location (be sure to Show hidden files or folders):
Windows 7 and later: C:\Program Data\ESET\ESET Smart Security\Speclean\
Windows XP: C:\Documents and Settings\All Users\Application Data\ESET\ESET NOD32 Antivirus\Speclean
Open ESET Smart Security or ESET NOD32 Antivirus. How do I open my ESET product?
- Click Help and Support → ESET Specialized cleaner.
- Click Scan to start the cleaning process.
After the cleaner has run, click Dismiss. Please note that if malware is found, it may be necessary to restart your computer several times to finalize the cleaning process.
- Run an in-depth computer scan.